Shipping & Returns

Bouten Taxidermy Supplies will send your orders by PostNL. Packets are offered at the PostNL from Monday to Friday. Generally the delivery within the Netherlands will be 1 or 2 days later. Mail box parcels are not delivered on Sunday and Monday.

There are 3 options:

  • Pick up: Only with appointment from Monday to Friday from 8.30 h. to 12.30 h. and from 13.00 h. to 17.00 h. On Saturday from 10.00 h. to 15.00 h.
  • Mail box parcels: Only for orders up to 2 kg. which can be deposited in the mailbox.
  • Parcel service: Concerns all shipments if they cannot be placed in a mailbox.

Return:

In case of return the products must be sent back undamaged and in a solid, preferably original packaging. Here you can download the return form. Fill it out and send it with the products to:
 

Bouten & Zoon V.O.F.
Veegtesstraat 13
5916PG Venlo
The Netherlands 

 

Exception to return

Tanning products cannot be returned when the sealed closure is broken or opened. Sending open packages of these chemical, toxic and/or harmful products causes risks for health and/or environment.
In accordance with the law “selling on distance” these articles should not be sent back. Products that we have to order specially for you like special forms or eyes cannot be returned.